11111b Privacy Policy

11111b collects personal data from you through several channels: directly when you register an account or interact with our platform, automatically as you navigate the site, and from third-party sources such as payment processors and identity verification partners. This section describes the categories of data we collect and the specific data points within each category.

1.1 Registration and Account Data

When you create a player account on 11111b, we collect the following information:

• Full legal name
• Date of birth (used for age verification — players must be 18 or older)
• Mobile phone number (used as the primary account identifier and for bKash, Nagad, and Rocket payment linkage)
• Email address (where provided)
• Preferred username and encrypted password
• Residential address (where required for KYC verification)

1.2 Financial Transaction Data

To process deposits and withdrawals in Bangladeshi Taka (BDT), 11111b collects transaction data from your interactions with our payment processing systems. This includes:

• Payment method identifiers (e.g., bKash account number, Nagad account number, Rocket number)
• Transaction amounts, timestamps, and reference numbers
• Bank account details where bank transfer methods are used (BRAC Bank, Dutch-Bangla Bank, City Bank, etc.)
• Card details where Visa or Mastercard is used (stored in tokenised form only — raw card numbers are never stored on 11111b servers)

1.3 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations, we may collect copies of identity documents including your Bangladesh National Identity Card (NID), passport, driving licence, or utility bills for address verification. These documents are stored securely and used exclusively for verification purposes.

1.4 Usage and Behavioural Data

When you use the 11111b platform, we automatically collect technical and behavioural data including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and navigation patterns
• Games played, bet amounts, wagering history, and session duration
• Login timestamps and session identifiers

1.5 Communications Data

If you contact our support team by email or live chat, we retain records of those communications including the content of your messages, timestamps, and the resolution provided. This data is used to improve customer service quality and to maintain an audit trail of account-related decisions.

11111b processes your personal data for specific, clearly defined purposes. We do not use your data for any purpose incompatible with the reasons for which it was originally collected. The table below summarises our primary data processing activities and the legal basis for each.

2.1 Responsible Gaming Monitoring

11111b takes responsible gaming seriously. We use your wagering history, deposit frequency, session duration data, and behavioural patterns to identify indicators of problem gambling. If our systems flag your account as showing elevated risk patterns, we may reach out proactively to offer responsible gaming tools such as deposit limits, cooling-off periods, or self-exclusion. This processing is in your direct interest and does not require your separate consent, though you may always opt out of proactive outreach by contacting [email protected].

2.2 Promotional Communications

If you have provided consent to receive marketing communications at the time of registration or subsequently, 11111b may send you promotional messages via SMS or email relating to new games, bonuses, seasonal offers (such as BPL season promotions, Eid offers, or Pohela Boishakh specials), and platform updates. You may withdraw your consent to marketing communications at any time by contacting [email protected]. Withdrawing marketing consent does not affect the processing of your data for other purposes described in this policy.

11111b uses cookies and similar tracking technologies to maintain the security and functionality of your session on the platform and to gather aggregate analytical data about platform usage. This section describes the types of cookies we use and your options for managing them.

3.1 Types of Cookies Used

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your login session, store your language preference, and protect against cross-site request forgery (CSRF). These cookies cannot be disabled without significantly affecting platform functionality.
• Performance and Analytics Cookies: These cookies collect anonymised data about how players use the platform — which pages are visited most frequently, how long sessions last, and which features generate the most engagement. This data is used in aggregate and is not linked to your individual identity.
• Functional Cookies: These cookies remember your preferences such as your preferred deposit method, game filters, and display settings, so that you do not need to re-enter them on each visit.

3.2 Third-Party Cookies

Some of the game content on 11111b is delivered by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may set their own cookies within their game iframes for session management and anti-fraud purposes. 11111b does not control third-party cookies and recommends reviewing the privacy policies of these providers for further information.

3.3 Managing Cookies

You can control and delete cookies through your browser settings at any time. Most modern browsers allow you to block cookies from specific domains, clear cookies on exit, or browse in private/incognito mode. Note that disabling strictly necessary cookies may prevent you from logging into your account or completing financial transactions. Instructions for managing cookies in common browsers are available in each browser's official help documentation.

11111b does not sell your personal data. We share your data only in the specific circumstances described below, and only to the extent necessary for each purpose.

4.1 Payment Processors

To process your deposits and withdrawals, we share relevant transaction data with our payment processing partners including bKash, Nagad, Rocket, Upay, Visa, and Mastercard processing networks, and partner banks such as BRAC Bank, Dutch-Bangla Bank, City Bank, Islami Bank, and Sonali Bank. These partners are contractually bound to process your data solely for payment purposes and are prohibited from using it for any other purpose.

4.2 Identity Verification Partners

Where third-party identity verification services are used to confirm your age or identity as part of the KYC process, we share the minimum necessary data (typically your name, date of birth, and document image) with those partners. Verification partners operate under strict data processing agreements and are not permitted to retain your data beyond the verification transaction.

4.3 Game Content Providers

Third-party game providers (such as Pragmatic Play, Evolution Gaming, and Spribe) receive a session token and player identifier when you launch a game. This allows the game engine to maintain your session and record the outcome of game rounds. Game providers do not receive your full personal profile or payment details.

4.4 Legal and Regulatory Disclosure

11111b may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where we are legally obligated to do so, or where we determine in good faith that such disclosure is necessary to protect the rights, property, or safety of 11111b, its players, or the general public. Such disclosures will be limited to the minimum information required to satisfy the legal obligation.

4.5 Business Transfers

In the event that 11111b undergoes a merger, acquisition, or sale of all or substantially all of its assets, player data may be transferred to the acquiring entity as part of the transaction. In such circumstances, 11111b will notify affected players via their registered contact details and will ensure that the acquiring entity is bound by privacy obligations no less protective than those set out in this policy.

11111b implements a multi-layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures are reviewed and updated regularly to address evolving threats.

5.1 Technical Safeguards

• Transport Layer Security (TLS/SSL): All data transmitted between your device and 11111b is encrypted using TLS 1.2 or higher with 256-bit encryption.
• Password Hashing: Player passwords are never stored in plain text. They are hashed using industry-standard one-way hashing algorithms with salting to prevent rainbow table attacks.
• Database Encryption: Sensitive data fields within our databases are encrypted at rest using AES-256 encryption.
• Tokenisation: Payment card details are tokenised immediately upon receipt. Raw card numbers are never written to 11111b databases.
• Firewalls and Intrusion Detection: Our server infrastructure is protected by enterprise-grade firewalls and monitored continuously by intrusion detection systems that alert our security team to anomalous access patterns.

5.2 Organisational Safeguards

• Access to player data is restricted to authorised personnel on a strict need-to-know basis.
• All staff with access to personal data are required to complete data protection training.
• Data access events are logged and audited regularly.
• Third-party vendors who process data on our behalf are assessed for security compliance before engagement and are bound by contractual data processing obligations.

5.3 Incident Response

In the unlikely event of a data security incident that affects your personal data, 11111b will notify affected players without undue delay once the scope and nature of the incident has been confirmed. Notifications will be sent to your registered mobile number or email address and will describe the nature of the incident, the data affected, and the steps being taken to mitigate harm.

11111b retains your personal data for no longer than is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The table below sets out our standard retention periods by data category.

When a retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with you as an individual. Anonymised, aggregate data may be retained indefinitely for statistical and analytical purposes as it no longer constitutes personal data.

6.1 Account Closure and Data Retention

Closing your 11111b account does not result in the immediate deletion of all your personal data. Certain categories of data must be retained post-closure to satisfy our legal obligations, as set out in the table above. If you wish to understand exactly what data is held about you following account closure, you may submit a data access request by contacting [email protected].

As a player whose personal data is processed by 11111b, you hold the following rights in relation to that data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request" and we will respond within a reasonable timeframe.

7.1 Right of Access

You have the right to request a copy of the personal data that 11111b holds about you. Upon verification of your identity, we will provide a structured summary of your data in a readable format within 30 days of your request.

7.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (such as a misspelled name) can often be made by contacting support directly. Changes to identity-sensitive data (such as your date of birth or NID number) will require re-verification of the relevant KYC documents.

7.3 Right to Erasure

You have the right to request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw consent and no other legal basis applies. Note that erasure requests may not always be fulfilled in full, particularly where we are legally required to retain certain records (see Section 6). We will explain clearly which data can be deleted and which must be retained, and why.

7.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while a dispute about data accuracy is being resolved. During a restriction period, we will continue to store your data but will not actively process it beyond what is required for the restriction itself.

7.5 Right to Data Portability

Where processing is based on your consent or on contract performance, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format. You may also request that we transmit this data directly to another service provider where technically feasible.

7.6 Right to Object

You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. If you object, we will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests, or where the processing is necessary for the establishment, exercise, or defence of legal claims.

7.7 Right to Withdraw Consent

Where processing is based solely on your consent (for example, marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. To withdraw consent, contact [email protected] or follow the unsubscribe instructions in any marketing message you receive.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 11111b processes your personal data, please contact our support team. We are committed to addressing all data-related queries promptly and transparently.

8.1 Contact Details

You may reach the 11111b data support team at the following address:

• Email: [email protected]
• Platform: 11111b.net
• Hours: Support is available seven days a week. Response times may vary depending on query volume, but we aim to respond to all data-related enquiries within 2 business days (Bangladesh Standard Time, UTC+6).

8.2 Complaints

If you are not satisfied with our response to a data rights request or believe that we have processed your personal data in a manner inconsistent with this Privacy Policy, you have the right to raise a formal complaint. Please direct formal complaints to [email protected] with the subject line "Formal Privacy Complaint" and include as much detail as possible about the nature of your concern. We will conduct a thorough internal review and provide you with a written response.

8.3 Policy Updates

11111b reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform services. When material changes are made, we will notify registered players via their registered mobile number or email address at least 14 days before the changes take effect. The effective date at the top of this policy will be updated accordingly. Continued use of the 11111b platform after the effective date of any update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 11111b is protecting your information. The current version of this policy is always available at 11111b.net/privacy-policy.